ISO Quality Services are delighted to announce the promotion of Alex Haywood

ISO Quality Services are delighted to announce the promotion of Alex Haywood to Operations Assistant following their continued growth.

Since joining the team in 2017, Alex has gained extensive knowledge of the business having worked in both sales and customer service roles.  Her most recent role as Senior Client Care Advisor has seen Alex flourish, helping develop her skills further to include the mentoring of other Client Care Advisors.  This experience made Alex the perfect candidate for this brand-new role.

As Operations Assistant, Alex will be supporting the Operations Manager with the implementation of the business strategy and their ambitious growth plans, as well as ensuring the continued delivery of excellent customer service.  In addition, Alex will assist with the maintenance of the firm’s own ISO 9001 and ISO 14001 Management Systems along with the upcoming implementation of ISO 27001.

Alex comments: “I am really looking forward to getting stuck in with my new role, the tasks and responsibilities that come with this new role, it’s as if it was made for me! It’s everything that I enjoy, strive in, and can really put my mind to. Along with returning from maternity leave I am thrilled to get back to the office and the team and start this new and exciting role I have proudly been promoted to.”

Operations Manager, Charlie Allen adds: “Over her five years within the business Alex has proven herself to be capable, enthusiastic, and driven. She has shown herself to have a natural ability for problem solving and finding efficient ways of working which are attributes perfectly suited to Operations Assistant role. As a leadership team, we believe this is going to be a fantastic opportunity for Alex and the business, and I look forward to working alongside her in her new role”.