About Us

Work For Us

Be part of our team

Being a finalist in the World Chambers Competition, awarded one of the Sunday Times Best Not-for-Profit Organisations to work for 2018, 2019, 2020 and 2021, and being accredited at Investors in People Gold level, these are exciting times to join the Chamber of Commerce.

We offer an excellent benefits package which includes: 29 days holiday plus Bank Holidays, private healthcare and access to retail discounts. We also provide a range of work-life balance policies and are an equal opportunities employer.

Please find our current vacancies below.

Marketing & Communications Manager (BetaDen)

Salary: £21,000 (pro rata)

Location: Malvern Hills Science Park, Malvern

Part-time: 37 hours per week

Submit your CV to emmaf@hwchamber.co.uk

About This Role

About us: 

The Worcestershire Local Enterprise Partnership (WLEP), is responsible for creating and delivering economic growth and jobs in the County. This is achieved through a partnership approach with business, local government, the third sector and higher and further education working together with a common, shared purpose. 

Job introduction: 

Due to an internal promotion, we have a fantastic opportunity to be part of the BetaDen Technology Accelerator in Worcestershire with the sole purpose of providing Worcestershire based entrepreneurs and innovators within a dynamic and supportive environment to grow their ideas. 

This exciting position will support the team and the programme’s Marketing and Communications Manager for BetaDen, into the continued success of the business. The Digital & Marketing Assistant is a crucial part of the team for maximising communications, promoting the brand and executing campaigns. 

Main responsibilities: 

You will be responsible for supporting the social media and marketing operations of BetaDen – Worcestershire’s First Technology Accelerator. 

You will be required to support the Marketing & Communications Manager, assisting and developing with press releases, blogs and email marketing campaigns, creating presentations and reports. In addition, organise and update company e-shot contact database. 

Ideal candidate: 

This is a key role for the organisation, and we are looking for a motivated individual who has a passionate approach to work with commitment to supporting the team and company business development. 

You must have excellent written and verbal communication skills, working knowledge of the internet, emails and social media platforms. 

Benefits: 

We offer an excellent benefits package including: 29 days holiday plus Bank Holidays, pension scheme, private healthcare and access to retail discounts. A free and confidential employee assistance programme, and 24 hour doctor line. 

We offer a wide variety of excellent training, team events and a range of work life balance policies. 

Herefordshire & Worcestershire Chamber of Commerce is an equal opportunities employer. 

A full job description for this position is available on our website: https://hwchamber.co.uk/about-us/work-for-us/ 

If you would like further information or would like to apply for the role, please send your up-to-date CV and cover letter detailing how you meet the person specification to emmaf@hwchamber.co.uk by 30th January 2022. 

Interviews are expected to take place on Monday 7th February 2022. 

View Job Description >

International Trade Manager

Salary:  £35,000 – £40,000 (depending on experience) + benefits

Location: Worcester

Part-time: 37 hours per week

Reduced hours and/flexible working options will be considered). 

Submit your CV to emmaf@hwchamber.co.uk

About This Role

About us: 

The Herefordshire & Worcestershire Chamber of Commerce is a member-led, not for profit organisation working to support local business communities and our large network of members. Finalists in the World Chambers Competition, listed as one of the Sunday Times Best Not-for-Profit to Work for 2018, 2019, 2020 and 2021 plus accredited at Investors in People Gold. These are exciting times to join us. 

Job introduction: 

We have an immediate opportunity for a person to lead our established team. 

This is an ideal role for someone who has relevant experience within International Trade and is now looking for a fresh and exciting challenge. 

Main responsibilities: 

The successful applicant will lead, manage, deliver our current International Trade services which include Export Documentation, Customs Import and Export Declarations and a fantastic International Trade Training offer. 

The ability and drive to maximise opportunities in respect of new and existing income will also be important, as developing new services and growing our client base and revenue is also a key area within this role. 

You will proactively develop and manage relationships with Members and local businesses, advising within your area of expertise, or seeking solutions from partners to their queries. 

You will also have responsibility for ensuring formal undertakings are complete, compliance with relevant legislation and liaison with the British Chamber of Commerce on training and accreditation and audits of the services we provide. 

Ideal candidate: 

This is a key role for the organisation, and we are looking for someone who is able to demonstrate experience in the field of International trade as well as developing and delivering International Trade services. Ideally you will already be qualified to deliver these accredited services, but this is not essential as full training can be provided. Ideally too you will have with proven experience in managing and developing teams. As highly motivated and passionate, you will possess excellent organisational and communication skills and enjoy working in a busy and varied environment. 

Benefits: 

We offer an excellent benefits package including: 29 days holiday plus Bank Holidays, pension scheme, private healthcare and access to retail discounts. We also offer extensive training opportunities, and a range of work life balance policies. 

Herefordshire & Worcestershire Chamber of Commerce is an equal opportunities employer. 

A full job description for this position is available on our website: https://hwchamber.co.uk/about-us/work-for-us/ 

If you would like further information or would like to apply for the role, please send your up-to-date CV to Emma Forrest by 4th February 2022. 

Should you be successful, interviews are scheduled to take place week commencing 14th February 2022. 

View Job Description >

What is it like to work for the Chamber?

Take a look at the case studies below from current staff at the Chamber and their progression throughout the company.

Olivia Williams - Events & Training Manager

My journey at the Chamber started when I was 18 years old, enthusiastic and eager to get started on the career ladder, I was excited to join the Herefordshire and Worcestershire Chamber of Commerce on a temporary contract. My experience was quickly expanded through working in various departments including, Events, Training, Finance, Membership and Department for International Trade. I started to understand the role a local Chamber of Commerce played, how we help businesses, and our connection to the British Chamber of Commerce.

During my time at the Chamber I have been given an abundance of opportunities to develop and grow, professionally and personally. My first permanent position was Events and Training Assistant where I gained an understanding of the variety of events and training courses we offered to our Members. I then took on the role of Training Coordinator, and then Events Coordinator and used my passion for learning  and networking to develop and bring new ideas to each department. In 2016 I was successful in my application for the role of Events and Training Manager, I was over the moon to have been given the opportunity.

I am extremely proud of my team and my department, not only for continuously expanding and developing our events and training courses, but for the teams innovative ideas and desire to help Chamber Members. As was my first management role, I have received plenty of training and support from the organisation which I have found invaluable for my development. I was selected to join a Rising Stars programme which gave me even further opportunities to learn, expand my knowledge and better my department and the business.

I believe strongly in the Chambers vision to support local businesses, and feel grateful for the benefits we as employees receive, including generous annual leave (I enjoy a holiday!), Westfield Health, and numerous fun activities including the Christmas Party! I am proud to work at the Herefordshire and Worcestershire Chamber of Commerce!

Yasmin Bent - Senior Events Co-ordinator

After a year at Sixth Form College I knew University wasn’t the right career path for me therefore, I applied for an apprenticeship role at the Herefordshire & Worcestershire Chamber of Commerce in July 2013. I was successful in my application and started the role as Business Engagement & Events Assistant.

I split my time between events, training & membership, my varied role included booking delegates training courses and events, administration support, organised training courses at our premises and preparing for all events. The Chamber secured a tender to run the Worcestershire Christmas Fayre for 2 years; this was a really exciting time as it was a completely new project for the whole team to get involved with, part of my role was to organise all 300 coaches into the city centre.

After completing my level 2 apprenticeship I was fortunate to be offered a permanent position working alongside the Events & Training Team. I began to take on bigger projects and more responsibility; It was at this point I started to have a real passion for planning and organising events. Within the same year I had been promoted to Events Co-ordinator, in this role I help deliver a wide range of commercial business events including large business exhibitions, conferences, awards ceremonies, networking events and sector specific forums as well as visiting new venues & marketing all of our events.

I am so thankful for the opportunities that I’ve received since working at the Chamber; I have been able to attend over 20 training courses to develop my skills such as Customer Care, Advanced Excel, Effective Use of Social Media & Telephone Techniques. I joined the GDPR working group last year to ensure the Chamber is fully compliant with the new regulations.

I am continuously progressing in my role, last year we launched our new events programme in whereby Chamber members receive free & experiential networking events such as Chocolate Tasting, Meeting & Feeding the Rhinos, BBQ’s and Horse Racing days. As Events Co-ordinator I’ve have the pleasure of organising the majority of our 150 networking events as well as our showcase Annual Business Awards and largest Business Expo’s in the two counties.

Last year my two colleagues and I were offered the chance to run a networking group for young professionals to help bridge the skills gap. I am currently on the Rising Star Programme whereby I sat down with our HR Director to create a personal development plan over the next year that will further my skills and experiences.

I’m extremely grateful for the experiences I’ve had at the Chamber so far, I have really developed my skills set and with the help of my mentoring sessions now have an understanding of what I need to do to progress in my career.

Recruitment, Selection & Assessment Policy

Recruitment Privacy Policy

Looking after our employees

The Chamber works collaboratively with a number of stakeholders to raise awareness of, and support strategies that drive employee wellbeing.

Many of these are helpful initiatives and some are legal requirements. Click on the drop-downs below to find out more and, if you’re a business, find out how you can get involved.

Worcestershire Works Well

The Chamber is a partner in the Worcestershire Works Well program. This is an accreditation program which is free to join and which encourages and supports businesses to take a more proactive approach to the health and wellbeing of its workforce. 

Employers are provided with regular updates and resource packs and, with the support of a dedicated WWW representative, are able to progress through three accreditation levels which encompass a broad range of health and wellbeing topics.  The WWW team also organise two health and wellbeing events a year which include a range of speakers on a variety of topics and the opportunity to network and share best practice and new ideas. For further information click here.

Time To Change

As an active partner in the Worcestershire Time to Change Hub, we are helping to reduce discrimination associated with mental heath and have signed the employers pledge.

Five of our employees have volunteered to become workplace champions and are now working together on initiatives to promote this important topic. Further information may be found here.

IOSH Managing Occupational Health and Wellbeing

We have recently been awarded our licence to deliver this accredited course on behalf of the Institute of Occupational Safety and Health, alongside Working Safely and Managing Safely.

This course focuses on improving health and wellbeing awareness across the organisation and provides practical advice and tools for managers to help create a healthy and productive place of work. Further information may be found here.

Working For Carers

As a Working for Carers member, we understand the challenges faced by working carers (currently estimated to be 1 in 8 workers). 

Membership of the scheme allows access to valuable resources and reinforces our approach to looking after employees who may have caring responsibilities. For further information on the scheme click here.