Work For Us


Being a finalist in the World Chambers Competition, awarded one of the Sunday Times Best Not-for-Profit Organisations to work for 2018, 2019 and 2020, and being accredited at Investors in People Gold level, these are exciting times to join the Chamber of Commerce.

We offer an excellent benefits package which includes: 29 days holiday plus Bank Holidays, private healthcare and access to retail discounts. We offer a range of work life balance policies and are an equal opportunities employer.

Please find our current vacancies below.

Events & Training Assistant

Salary: £18,000

Location: Worcester

Full-time: 37 hours per week

A range of flexible working opportunities can be discussed upon application


The Herefordshire & Worcestershire Chamber of Commerce is a member-led, not for profit organisation which works to support the local business community and our network of members. Being a finalist in the World Chambers Competition, awarded one of the Sunday Times Best Not-for-Profit Organisations to Work for 2018, 2019 and 2020 and being accredited at Investors in People Gold level, these are exciting times to join the Chamber of Commerce.

We have an immediate requirement for an Events & Training Assistant to join our team.

You will be responsible for promoting the Training and Events Department by proactively making calls to customers and supporting the administration and delivery of a range of Chamber of Commerce events and training courses.

To proactively identify and make targeted calls to businesses to sell attendance at Chamber events and training courses, assist with the day to day running of the commercial training department and room hire facilities including arranging refreshments, greeting delegates and trainers, producing certificates, answering incoming enquiries, and arranging course materials.

You will prepare all events prep materials including badges, delegates lists, attendee lists, IT equipment and event literature, will process event and training bookings and cancellations using the companies CRM system and will provide assistance onsite at certain events, in particular larger ones including our Business Exhibitions, Awards ceremonies and conferences.

This is a key role for the organisation and we are looking for an enthusiastic person who is educated to NVQ Level 3 (or equivalent), ideally in Business Administration/Customer Service/Events Management, with some sales experience.

You must be organised, proficient in the use of Microsoft Office and have experience in a customer facing role, with the confidence to communicate well with people at various levels within an organisation both face to face, via the telephone and in writing.

A full job description for this position is available using the button below.

If you would like further information or would like to apply for the role, please send your up-to-date CV to Abigail Robbins by no later than 13.00 Tuesday, 18 May 2021.

Should you be successful, interviews are scheduled to take place in our Covid secure office on Friday, 04 June 2021.

We offer an excellent benefits package which includes: 29 days holiday plus Bank Holidays, private healthcare and access to retail discounts. We offer a range of work life balance policies and are an equal opportunities employer.

What is it like to work for the Chamber?

Take a look at the case studies below from current staff at the Chamber and their progression throughout the company.

Abigail Robbins - Senior HR Executive

I joined the Chamber in July 2011, after completing my A Levels that summer. I had offers from universities, however, decided to undertake a business administration apprenticeship to increase my work experience and get my foot on the career ladder – the opportunities I have had since then have been fantastic and I am so glad I took this career path.

I was recruited into the Corporate Services team and, not being sure which business function I would like to specialise in, found the variety of work I was undertaking (finance, premises, HR and IT) a great opportunity to see where I best fit and what I most enjoyed.

The organisation was very encouraging and gave me plenty of scope to try different things, regularly asking if there was an area I was leaning towards. After completing my level 2 apprenticeship, I undertook level 3 and began to focus more upon a purely finance and HR role, eventually resulting in me moving to a wholly HR position, which I love.

The opportunities I have had to develop over the past few years have been exponential, as well as completing levels 2 and 3 of the business administration apprenticeship and having access to numerous courses that the Chamber provides, I have also studied professional qualifications. After raising an interest in HR and wanting to focus more upon that area, the Chamber agreed to fund my CIPD level 3 qualification; I have now completed levels 5 and 7, achieving my MA in Human Resource Management in 2018. This was such an important accomplishment for me as I am now qualified both professionally and academically in an industry I had not thought of studying prior to working at the Chamber.

I am so proud to work for an organisation that develops its employees and actively seeks to make a positive difference to their future. Not only is undertaking training actively encouraged but opportunities to work across teams are also supported – I have been part of a staff consultation group, member of the premises refurbishment working group, attended numerous Chamber events, am currently a fire marshal and an internal auditor.

In September 2017, I had the incredible pleasure of attending the World Chambers Conference in Sydney due to inputting into an application for the competition, for which the Chamber was shortlisted. I am also part of the Chamber’s Rising Stars programme, which includes an individual development plan that myself, my manager and the organisation commit to in order to further my skills and experiences in the areas I would like to develop in. These have included presentation opportunities, project work and additional professional development – in 2019 I completed a counselling course to further enhance my skills and the support I am able to provide at the organisation.

I have enjoyed the past few years at the Chamber immensely – the team supports each other and is such a fun and hardworking group of people to work alongside, often arranging activities or events that employees are invited to. The Chamber invests a great deal into its staff – I have grown so much as an individual over the past few years and am excited about what the future may bring!

Olivia Williams - Events & Training Manager

My journey at the Chamber started when I was 18 years old, enthusiastic and eager to get started on the career ladder, I was excited to join the Herefordshire and Worcestershire Chamber of Commerce on a temporary contract. My experience was quickly expanded through working in various departments including, Events, Training, Finance, Membership and Department for International Trade. I started to understand the role a local Chamber of Commerce played, how we help businesses, and our connection to the British Chamber of Commerce.

During my time at the Chamber I have been given an abundance of opportunities to develop and grow, professionally and personally. My first permanent position was Events and Training Assistant where I gained an understanding of the variety of events and training courses we offered to our Members. I then took on the role of Training Coordinator, and then Events Coordinator and used my passion for learning  and networking to develop and bring new ideas to each department. In 2016 I was successful in my application for the role of Events and Training Manager, I was over the moon to have been given the opportunity.

I am extremely proud of my team and my department, not only for continuously expanding and developing our events and training courses, but for the teams innovative ideas and desire to help Chamber Members. As was my first management role, I have received plenty of training and support from the organisation which I have found invaluable for my development. I was selected to join a Rising Stars programme which gave me even further opportunities to learn, expand my knowledge and better my department and the business.

I believe strongly in the Chambers vision to support local businesses, and feel grateful for the benefits we as employees receive, including generous annual leave (I enjoy a holiday!), Westfield Health, and numerous fun activities including the Christmas Party! I am proud to work at the Herefordshire and Worcestershire Chamber of Commerce!

Yasmin Bent - Senior Events Co-ordinator

After a year at Sixth Form College I knew University wasn’t the right career path for me therefore, I applied for an apprenticeship role at the Herefordshire & Worcestershire Chamber of Commerce in July 2013. I was successful in my application and started the role as Business Engagement & Events Assistant.

I split my time between events, training & membership, my varied role included booking delegates training courses and events, administration support, organised training courses at our premises and preparing for all events. The Chamber secured a tender to run the Worcestershire Christmas Fayre for 2 years; this was a really exciting time as it was a completely new project for the whole team to get involved with, part of my role was to organise all 300 coaches into the city centre.

After completing my level 2 apprenticeship I was fortunate to be offered a permanent position working alongside the Events & Training Team. I began to take on bigger projects and more responsibility; It was at this point I started to have a real passion for planning and organising events. Within the same year I had been promoted to Events Co-ordinator, in this role I help deliver a wide range of commercial business events including large business exhibitions, conferences, awards ceremonies, networking events and sector specific forums as well as visiting new venues & marketing all of our events.

I am so thankful for the opportunities that I’ve received since working at the Chamber; I have been able to attend over 20 training courses to develop my skills such as Customer Care, Advanced Excel, Effective Use of Social Media & Telephone Techniques. I joined the GDPR working group last year to ensure the Chamber is fully compliant with the new regulations.

I am continuously progressing in my role, last year we launched our new events programme in whereby Chamber members receive free & experiential networking events such as Chocolate Tasting, Meeting & Feeding the Rhinos, BBQ’s and Horse Racing days. As Events Co-ordinator I’ve have the pleasure of organising the majority of our 150 networking events as well as our showcase Annual Business Awards and largest Business Expo’s in the two counties.

Last year my two colleagues and I were offered the chance to run a networking group for young professionals to help bridge the skills gap. I am currently on the Rising Star Programme whereby I sat down with our HR Director to create a personal development plan over the next year that will further my skills and experiences.

I’m extremely grateful for the experiences I’ve had at the Chamber so far, I have really developed my skills set and with the help of my mentoring sessions now have an understanding of what I need to do to progress in my career.

Become a Member

starting from £20 / month*

* for 1-5 employees

Or Contact our Membership Team 01905 673611

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