IOSH Training
IOSH qualifications help people, across all sectors, to create a healthy and safe work environment. Those with an IOSH qualification will be able to ensure that their organisations health and safety practices are current, effective, well managed and meet legal requirments.

What is IOSH?
The Institution of Occupational Safety and Health (IOSH) is the world’s largest health and safety membership body, with over 46,000 members across 130 countries. As a UK-based organisation, IOSH offers professional awards to raise workplace health and safety standards. Their training courses, such as Working Safely® and Managing Safely®, equip individuals at all levels with essential health and safety knowledge.
Here at the Chamber, we run frequent IOSH Training courses and offer bespoke days or weeks, depending on the qualification.
Course overview
Health & Safety training combining theory and practical learning.

The Importance of IOSH Training
IOSH training is crucial for businesses to ensure legal compliance, reduce workplace accidents, enhance employee confidence, and promote a safety-first culture. It boosts productivity, improves morale, and strengthens organisational reputation through effective health and safety management practices.

IOSH Training Courses
IOSH training courses are interactive, combining presentations, case studies, group discussions, and practical exercises. Delivered In person, they focus on real-world scenarios, ensuring participants gain practical knowledge and skills to manage workplace health, safety, and environmental challenges effectively.

IOSH Qualifications
The training courses will be followed by an assessment. Upon completion and passing of the assessments, you will be rewarded with an IOSH Certificate in your chosen course.
Introduction to our trainer
Dawn Hardman, HR Business Partner at Herefordshire & Worcestershire Chamber of Commerce, delivers IOSH Managing Safely® and IOSH Working Safely® accredited courses for the Chamber.
Dawn has over 20 years of experience working in health & safety and has been delivering IOSH courses for over 10 years. Throughout those years, Dawn has delivered courses through the Chambers public training schedule and through bespoke courses, most recently with Kimal PLC.
Mixing both presentations, interactive practical work, and group discussions, Dawn has received great feedback throughout her career.
Frequently Asked Questions
How long is the certificate valid for?
There is no expiry date on IOSH Managing Safely® and IOSH Working Safely® certificates. As they are awareness-level courses, they do not ‘expire’; however, we do recommend as best practice that delegates update around the 3-5 year mark, and there is a one-day refresher course available for this.
Are there any assessments?
Yes, for Managing Safely®, Working Safety® and Managing Safely® Refresher—to be completed on the last day of the course.
For Managing Safety®, you will also be required to complete a workplace risk assessment project within 2 weeks of the date of the last day of the course.
The majority of the questions are multiple-choice with a small number of free format questions.
The Working Safely® Assessment consists of 2 parts: Part A is multiple choice, and Part B covers identifying hazards and controls.
For Managing Safely® Refresher, there is an invigilated, closed-book, end-of-course multi-format question paper. As well as attending all six modules in the Managing Safely Refresher, delegates much achieve the minimum mark on the multi-format assessment paper – this is 20 out of 32.
Managing Safely®, Working Safely® and Managing Safely® Refresher are closed-book assessments, but there is no time limit—delegates can take the time they need to complete it on the day.
If I fail, can I retake and is there any cost associated with this?
You are allowed 1 resit if you fail to achieve the required pass mark. This will be discussed with you at the time, and mutually acceptable arrangements will be made for the resit. There will be no additional charge for this.
What qualifications do the trainers need to be able to deliver Working and Managing Safely?
To deliver IOSH courses, the trainer must:
- Be a Technical Member of IOSH.
- Be up to date with their continuing professional development (CPD).
- Have a level 3 adult training qualification on a regulated framework or have completed the IOSH Train the Trainer course.
- Have two years of substantial face-to-face training experience.
What happens to my assessment papers following the course
These are held and kept secure by the organisation’s training department for a period of 6 weeks following the issue of certificates, after which time they are destroyed.
What evidence do I need to provide when booking onto the IOSH Managing Safely® Refresher course?
We will require evidence that you have previously undertaken the full training course and verify your training certificate. Please email [email protected] with your certificate number, along with your name as it appears on the certificate. If you completed your training with us, we would have a record and therefore you will not need to present their certificate.
When will I get my certificate?
Certificates are usually received approximately 6 weeks from the end of the course.
Do you need to become a member of IOSH to attend the training?
No
What checks are in place to ensure assessment papers (and project for the Managing Safely course) are marked accurately and fairly?
Your trainer will carry out the first marking of the assessment paper and project. This will be followed by a second marker to confirm accuracy and verify the final mark.
IOSH may, from time to time, ask to moderate some of the papers.
Should you be unhappy with the mark you have been awarded, you will have recourse to an appeals procedure. If you wish to appeal, please visit https://iosh.com/about/legal/policies/ao-policies.
Who can attend the IOSH Managing Safely® Refresher course?
Only delegates that who have previously attended the full IOSH Managing Safely® course can attend the refresher course.
For those who have not taken the refresher within five years or more, it is advisable to retake the entire IOSH Managing Safely course. This ensures you are up to date with the latest safety practices, legal responsibilities, and risk management techniques.
What happens if I fail the assessment?
You will not be issued with a certificate if you do not attend all six modules and/or not achieve the minimum pass mark for the assessment.
However, you will be given the option to re-sit a different assessment paper which must be completed within 20 days of the date of the original assessment.
Course results may be shared with you on request for discussion.
Are there any assessments for IOSH Managing Safely® Refresher?
Yes, there is an invigilated, closed-book, end-of-course multi-format question paper. As well as attending all six modules in the Managing Safely Refresher, delegates much achieve the minimum mark on the multi-format assessment paper – this is 20 out of 32.
Is there a charge for lost certificates?
Should you require a replacement certificate, then this will be charged at the current rate charged by IOSH.
What is the pass mark?
Managing Safely:
The pass mark for the assessment is 36 out of 60.
The pass mark for the project is 23 out of 38.
Delegates must achieve a minimum of 60 marks overall.
Working Safely:
Part A – 20 out of 33.
Part b – 10 out of 16.
What support do you provide for those with learning difficulties and neurodiversity?
We would liaise and discuss adjustments with you in advance of the course to ensure we fully understand what is required and work with you regarding the best way to support you during the course.
Are the courses industry specific?
No, the IOSH Managing Safely® and IOSH Working Safely® courses are designed to be cross-industry.
Can request a digital copy of my certificate?
No, digital certificates are only available to our digital training providers and their delegates and can only be ordered on new courses once the training provider has been switched over to digital. Digital certificates cannot be issued for any courses where delegates have already been registered for/received hard copy certificates.
Forest Garden Group invest in IOSH Working Safely®
“Investing in IOSH Working Safely training for our team leaders was a strategic decision based on meeting both our legal obligations and our broader cultural goals. IOSH Working Safely was the right fit — it’s accessible, practical, and aligns with our operational realities.
Feedback from our team has been overwhelmingly positive. The course helped demystify health and safety, making it feel relevant and manageable, rather than just a compliance tick-box. Since the training, we’ve seen increased engagement, better near-miss reporting, and a noticeable uplift in proactive safety behaviour. It’s been a worthwhile investment in both our people and our performance”
Ben Whitehouse, Group Head of Compliance at Forest Garden Group.

Kimal PLC Complete IOSH Managing Safely®
Kimal PLC is an innovative manufacturer and distributor of customised procedure packs and vascular access devices to clinical departments in over seventy countries worldwide. Fully recognising the importance and benefits of providing a safe place of work for its staff and driving the health and safety continuous improvement culture, Kimal committed TO and invested in the delivery of a range of management training opportunities, which included the IOSH Managing Safely® course.
Herefordshire & Worcestershire Chamber of Commerce has been proud to have partnered with Kimal PLC to deliver the IOSH Managing Safely® training.

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IOSH Managing Safely® (4 day)
10th Feb 20269:00am to 4:00pm£595.00+VAT
£495.00+VAT
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IOSH Working Safely®
15th Jan 20269:00am to 4:00pm£220.00+VAT
£175.00+VAT
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IOSH Managing Safely® Refresher (1day)
19th Feb 20269:00am to 4:00pm£220.00+VAT
£175.00+VAT
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IOSH Managing Safely® (4 day)
16th Sep 20259:00am to 4:00pm£595.00+VAT
£495.00+VAT
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Discount For Members
IOSH Managing Safely® Refresher (1day)
23rd Jul 20259:00am to 4:00pm£220.00+VAT
£175.00+VAT
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What our Members Say:
“Dawn Hardman was spot on and delivered an excellent course.”
– Paul Acaster, DRP Solutions
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