Full-time: 37 hours, Permanent, Salary: £16,500 + benefits, Location: Worcester
The Herefordshire & Worcestershire Chamber of Commerce is a member-led, not for profit organisation which works to support the local business community and our network of members. We now have an exciting opportunity for a Key Account Assistant to join our busy Membership team.
As a membership organisation, we continually strive to ensure that our members receive a high level of customer service. This client facing role will be responsible for supporting the Key Account Manager with a variety of tasks and the Chamber events team in the delivery of other larges scale events such as the business exhibitions and conferences.
Your role will include booking and arranging appointments for membership renewal meetings for the Key Account Manager, arranging a series of events, ranging from breakfast forums to high level dinners, whilst providing administrative assistance.
You will market all events to the Patron and Strategic network, creating e-shots, using social media where necessary and proactively contacting members by phone and email to encourage attendance. You will attend events and support with the meet and greet requirements along with setting up the IT equipment and dealing with ad-hoc requests.
You will also be required to accurately process membership invoices for the Patron and Strategic members and all event related invoices and purchase orders, whilst accurately inputting all member details onto the company’s CRM system, outlook calendars and company website. You will promote Patron & Strategic members by uploading press releases to the Chamber website and will support their marketing activity by using social media channels.
We are looking for an individual who has proven experience working in a similar administrative role, who is qualified to NVQ Level 3 or equivalent and is proficient in the use of Microsoft Office, Twitter & LinkedIn.
The successful candidate will be customer focused, results driven and able to communicate confidently at all levels (verbally and in writing), whilst managing a range of different tasks and working on their own initiative.
The Chamber of Commerce offers a full benefits package which includes: 29 days holiday plus Bank Holidays, a non-contributory pension scheme and private healthcare. We offer a range of work life balance policies and are an equal opportunities employer.
A full job description for this position is available here
If you would like further information or would like to apply for the role, please send your up-to-date CV to Abigail Robbins
by no later than midday, Monday, 12 December 2016.
Should you be successful, interviews are scheduled to take place on Tuesday, 10 January 2017.