The secret to staff retention in hospitality

If you’re finding the cost of employee turnover unsustainable – you’re not alone. Hospitality employers across the country are struggling with the cost of recruitment as the industry faces a staffing drought coupled with unwanted levels of staff turnover.

In fact, nine out of ten hospitality business leaders expect to face staff shortages.1 80% of hospitality operators are reporting front of house vacancies.2 42% of staff leave their jobs within 90 days.3 And the sector has an employee turnover rate of 30% – double that of the UK average – and is forecasted to increase.4

But why is the sector facing these recruitment and retention challenges? Read Marsh Commercial’s article and use their employee turnover calculator to find out what turnover of staff is costing your business.