Reopening Test & Trace guidance: Maintaining records of staff, customers & visitors

The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace. Organisations in certain sectors have been asked to assist this service by keeping a temporary record of customers and visitors for 21 days, in a way that is manageable for your organisation, and assists NHS Test and Trace with requests for that data if needed. This could help contain clusters or outbreaks.

Sectors that this guidance applies to:

  • Hospitality, including pubs, bars, restaurants and cafés;
  • Tourism and leisure, including hotels, museums, cinemas, zoos and theme parks;
  • Close contact services, including hairdressers, barbershops and tailors;
  • Facilities provided by local authorities, including town halls and civic centres for events, community centres, libraries and children’s centres; and
  • Places of worship, including use for events and other community activities.

Full guidance can be found here.