ISO Quality Services (ISO QSL) is delighted to announce the promotion of Lizzy Withers to the newly created position of Client Care Team Leader.
Since joining ISO QSL in 2022, Lizzy has gained extensive knowledge of ISO certifications, having previously been appointed as Client Care Advisor. In this role, she supported clients across a variety of industries with their ISO Certifications, including the popular ISO 9001 Quality Management and ISO 14001 Environmental Management standards. Her dedication to client success and providing an outstanding service has made her a key member of the team.
As Client Care Team Leader, Lizzy will lead and support the Client Care Advisors, overseeing day-to-day client engagement, assisting with client queries, and ensuring a positive customer experience. ISO QSL takes great pride in delivering an industry-leading service, and Lizzy’s promotion reflects its ongoing commitment to customer satisfaction.
Lizzy shared her excitement on the promotion: “I am thrilled to have been promoted to Client Care Team Leader. This is an exciting new chapter in my career after being with ISO QSL for nearly three years. I look forward to leading our brilliant team of Client Care Advisors and working together to achieve success in everything we do”.
Lauren Kebby, Client Care Manager, added: “It has been great to see Lizzy step into the new role as Client Care Team Leader. She will play a key role in supporting both our clients and the team. This is a fantastic new journey for Lizzy, and I have no doubt she will embrace her new role”.
Based in St Johns, Worcester, ISO QSL specialises in ISO certification, consultancy and training, helping organisations to streamline operations and drive long-term success. For more information about ISO QSL, visit www.isoqsltd.com, or contact 0330 058 5551.