The team at Jukes Insurance Brokers are among 5 other insurance providers competing for The Customer Service Award in the UK Broker Awards 2021.
Bromsgrove, Worcestershire: Jukes Insurance Brokers, are finalists for the UK Broker Awards in the Customer Service category. The awards recognise the efforts of the team and bring together some of the best insurance brokers and providers across the United Kingdom.
Commenting on the awards, Jukes Insurance Brokers, Managing Director, James Godsall said, “Thank you to our clients, many of which have left us positive reviews which have helped us gain new customers and recognition such as being shortlisted. The number of reviews we’ve obtained for the size of our brokerage is a great reflection of not just the service we offer, but of the passion of our clients for supporting us which is incredible.”
James added, “The team really deserve this recognition for the approach they’ve consistently had to our clients over the years.”
“Well done and thank you to all the team, and to Arran and Richard for the leadership they’ve provided to the business which has really embedded our approach to clients in a way that has led us to this point.”
To be in the running for this, Jukes Insurance Brokers submitted insight into their customer-centric approach in the following areas:
- Evidence of reviews and Net Promoter Score
- Measures to support clients throughout the Coronavirus pandemic
- Call statistics featuring average call waiting times of 7 seconds*
The UK Broker Awards 2021 are hosted by Insurance Age and winners will be announced on 11th November.
About Jukes Insurance Brokers:
Founded in 1963, Jukes Insurance Brokers is a small independent family brokerage based in Worcestershire. Jukes Insurance Brokers recently surpassed 1,500 reviews and have an average star rating of 4.92/5.
To learn more about the UK Broker Awards and Jukes Insurance Brokers click here www.jukesinsurance.co.uk/blog/uk-broker-awards-2021-finalists