Running a growing business is exciting — but communication is often the first thing to become challenging. Many growing businesses reach a point where updates get missed, people feel out of touch, and momentum starts to dip, just when you need your team to be pulling together.
If you’ve ever wondered how to keep your internal communication simple and effective as you grow, you’re not alone.
Here are four easy, practical ways to strengthen communication in your business, build stronger teams, reduce confusion and grow with confidence.
1. Set a simple weekly rhythm for team communication
A short, regular touchpoint helps everyone feel connected and focused. Try a quick Monday huddle to set priorities, or a short Friday email or newsletter to wrap up the week and celebrate wins.
These check-ins keep people aligned and build a sense of community.
2. Choose the right way to share business updates
Choose the right tool for the job.
For awareness — like letting people know about a new policy — use email, a short newsletter, or a news story on your intranet.
If you need people to do something or change how they work, use something interactive, like a team briefing or face-to-face chat, where questions can be asked.
3. Keep your communication tools simple and clear
Be clear about what each tool is for. Too many options create confusion, so keep it simple.
Everyday tools
• WhatsApp → quick, urgent updates (e.g. last-minute changes).
• Teams → project discussions and file sharing, especially with remote staff.
• Email → formal updates or information people may need to refer to.
• Shared folder → one reliable place for documents and templates.
Regular check-ins
• Weekly newsletter or Friday wrap-up → share progress, wins, and keep people connected.
• Team huddle or all-staff call → align everyone in real time and create space for questions.
4. Make team communication a conversation, not a broadcast
Don’t just send out updates — invite questions and feedback. This builds trust, helps you spot issues early, and gets people on board.Team briefings are a simple way to do this. They give staff space to share views, ask questions, and raise issues you’d never catch in an email.Email works well for straightforward announcements. But for engagement, make sure you also have at least one way for information to flow both ways — such as a team meeting, or a feedback session where staff can respond.
Where to start: small steps, big impact
One business I worked with was going through a tough trading period. The leadership team knew they were making progress, but staff often felt left in the dark and weren’t sure if things were getting better.
We introduced a short weekly newsletter that pulled everything into one place — sales wins, project updates, and team shout-outs. It quickly became a highlight of the week, keeping people informed, showing progress, and helping staff feel part of the journey again.
If you’d like to do something similar, here are some simple ways to get started:
• Talk to your team — ask what’s missing, what they’d like more of, and how they’d prefer to get updates.
• Pick one small habit — a Monday huddle, a Friday wrap-up email, or a shared message board.
• Try my free Internal Communication Health Check. A quick way to spot what’s working, what’s missing, and where to focus first.
For more inspiration
Here are two experts I often recommend to business owners.
• Joanna Parsons – her tips on improving your internal communication channels include practical ideas for streamlining tools, something many growing businesses struggle with.
• Rachel Miller – her podcast on planning your internal communication channels is a great listen if you’re unsure which ones to keep, and which to let go.
Final thought: use internal communication as your superpower
Clear, consistent communication doesn’t have to be complicated. Even small steps — like setting a simple rhythm, choosing the right tools, and making space for real conversations — can have a big impact.
If you’d like tailored advice on where to start:
• Get in touch for a chat about how I could support your business growth.
• Explore my website to learn more about the services I offer