Jobs Board

We are looking for an exceptional Chief Operating Officer with the appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community.

You will need commitment to our cause and the ability to support the team during a period of significant change.

You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. You will possess significant experience of leading and motivating others.

Role Summary

The post holder is a key member of the Senior Leadership & Management Teams taking the lead role in all aspects of the day to day operational running of the Hospice including:
– HR
– Facilities
– IT systems
– Information Governance
– Budget setting and management
– Health and Safety
– Company Secretary
– Data Protection Officer
– Deputise for the CEO in their absence within limits of authority
– The post-holder will work closely with the CEO and Board but will be able to work independently and take appropriate action based on established protocols.

In collaboration with other members of the management team, the post holder will contribute to the strategic development of the Hospice and work to ensure objectives are achieved.

Strategic Responsibilities
– Take lead on all issues relating to HR, Facilities, Health & Safety and Information Governance.
– Lead on specific projects as agreed with CEO.
– Work with CEO to develop Hospice strategy.
– Work with Heads of Services to maintain and develop Hospice services.

Benefits
– An opportunity to join a highly regarded local charity and participate in all its activities.
– A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated “Good” by the CQC.
– This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change.
– As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation.
– Access to training, development and clinical supervision.
– Free onsite parking and refreshments.
– Core working hours based round 5-day week with flexibility for the right candidate.
– Enrolment into either the NHS or NEST Pension Scheme (we will honour NHS pension scheme for existing members).

Details
Salary: £50,000 FTE / Actual
Contract Type: 37.5 hours per week, permanent
Days of working: Monday to Friday

An Enhanced Disclosure and Barring Service check is required for this post

How to Apply – visit: https://primrosehospice.org/about-us/job-vacancies/current-staff-vacancies/

Closing date: Thursday 30th April 2026

Interview Date: Monday 11th May 2026

Maggs Day Centre is seeking an experienced Chief Executive Officer to lead our Worcestershire-based charity supporting people experiencing homelessness, poverty and severe disadvantage.

This is a pivotal leadership role responsible for strategy, organisational sustainability, service quality and partnership development, ensuring Maggs continues to deliver high-impact, trauma-informed support.

Key Responsibilities

Lead organisational strategy and long-term development
Oversee operations and frontline service delivery
Ensure strong financial management, governance and compliance
Drive fundraising, income generation and partnerships
Lead and develop the Senior Leadership Team
Represent Maggs across statutory, voluntary and health sectors

About You

We are looking for a leader with:
Senior leadership experience in the charity, public or social sector
Strong strategic, operational and financial management skills
Experience working with Boards of Trustees
Fundraising or income generation experience
Excellent stakeholder and partnership management
Experience in homelessness, housing or supporting people with multiple disadvantage is desirable.

Location – Worcester City Centre (hybrid working considered)

Apply
Please send your CV and supporting statement to:
[email protected]

If applying via Indeed, please also email your application directly to ensure receipt.

This role is key to the secure handling, processing and preparation of IT assets within our facility.

You will be responsible for receiving, auditing, processing and preparing IT equipment for data sanitisation, reuse or destruction in line with strict security and compliance procedures.

Experience required:
• Proven experience working in an IT processing, ITAD or secure warehouse environment
• Familiarity with handling laptops, desktops, servers and associated IT hardware
• Understanding of data security, chain of custody and compliance-led processes
• Ability to work accurately in a fast-paced, security-focused operation

This role suits someone who takes pride in precision, understands the importance of process and has hands-on experience within IT asset management.

Sales Manager – Leisure Marine
Market rate base salary / package subject to experience
Location: Malvern

Company Overview

English Braids Ltd is a privately owned leading British manufacturer Since 1968. Our Ropes, Cords and Braids are manufactured at our production facility in Malvern, Worcestershire. English Braids Ltd is a trusted and respected global supplier to a diverse range of markets including Leisure Marine, Commercial Marine, Height Safety, Lifting & Industry, Small and Technical Cords.

If you are looking to be part of an established, secure British manufacturing business and you are enthusiastic about traditional, high speed production processes and want to make an impact, we invite you to read on.

Summary

We are seeking a Sales Manager who is enthusiastic about sailing to increase revenue through the development of relationships based on trust with existing & new customers within the Leisure Marine section of the business – Cruising, Dinghy Ropes, Mooring, OEM/Retail, Classic, Racing, Superyacht Rope.

Reporting to the Sales Director, the position will work closely with and include responsibility for everything within this sector of the business in relation to sales, including sales export / marketing / customer service / strategy / planning / R&D direction / service levels within a manufacturing business.

The role will be 50% based out of Malvern WR14 1AL with free on-site parking, and 50% travel including foreign travel to clients / exhibits.

Responsibilities of a Sales Manager:
• Develop the target market against targets and objectives, to include sales export.
• Develop close working relationships with customers and targets.
• Develop and implement a call plan against existing customers.
• Promote the brand awareness within the target market.
• Follow up office quotes with customer visits to develop trust and understanding.
• Implement promotional activities on a monthly basis.
• Identify and report back on new business targets and opportunities.
• Gather information on competitive landscape and activities.
• Maintain a business plan of key targets, existing customers, and sales pipeline.
• Provide weekly report to inline manager.
• Maintain CRM with key information on account.
• Complete reports and paperwork against agreed schedule.

Requirements to be successful as a Sales Manager:
• Ideally a qualification related to Leisure Marine / Engineering (e.g. Degree/HND/HNC/ NVQ or equivalent).
• Sailing enthusiast with ideally a minimum of 5 years’ industry knowledge within a technical sales role to include sales export to support product development and strategic direction of Leisure Marine technical rope solutions.
• Ability to learn technical information quickly, based on fibres and applications.
• Sales and Marketing experience to be able to view the sales process from the customer’s angle.
• Experience of leading and developing a small team.
• Excellent communication skills both verbal and written to quickly develop relationships with customers and prospects.
• Able to multitask with excellent organisational skills, to be able to work toward and achieve sales objectives.
• CRM experience.
• Good Excel and Word skills.
• Analytical and strong with numbers.
• Resilience, be calm under pressure and the ability to influence.
• Be able to work on own initiative and with teams across the business.
• Fluent in the English language and second language would be beneficial.
• Must have a driving license.

Malvern office commutable from Bromyard, Droitwich Spa, Evesham, Hereford, Ledbury, Malvern, Pershore, Tewkesbury, Worcester.

Hours:
Monday to Friday 08:30 to 17:30. The role will be based out of Malvern; however, there will be frequent travel to include foreign travel and overnight stays to visit customers and exhibit at trade shows in-line with the target marketplace. There will be a requirement to work outside of standard hours on occasions for business needs.

Call to action:
If you are interested in the opportunity to help English Braids Ltd to continue our legacy of excellence, apply by forwarding your CV together with your current base salary, benefits, notice period and location.

Candidates must be eligible to work in the UK on a permanent full-time basis.

Due to a high volume of applications we are receiving we are unable to respond to each candidate personality. If you have not heard from us within 10 days unfortunately your application will not have been successful.

Role Purpose:
To deliver a comprehensive range of asbestos-related services including asbestos surveys, building surveying services, inspections of known asbestos items and provision/review of asbestos management plans and asbestos training across education settings.

Key Responsibilities:
• Undertake asbestos management, refurbishment, and demolition surveys in accordance with HSG264.
• Prepare clear and compliant asbestos survey reports.
• Provide building surveying support related to condition surveys and compliance.
• Deliver asbestos awareness and duty holder training where required.
• Maintain accurate records and ensure legal compliance with the Control of Asbestos Regulations 2012.
• Liaise with clients, contractors, and regulatory bodies.
• Attend and contribute to Team Meetings.
• Contribute to continuous improvement within a small professional team.
• Support business development and client relationship management.
• Engage in professional development.

This role focuses on developing new business opportunities within the IT asset disposal and data destruction sector.

You will be responsible for building relationships with organisations that require secure, compliant ITAD services, understanding customer requirements and presenting OCM’s capabilities clearly and confidently.

Experience required:
• Proven business development experience within ITAD, IT services or data security sectors
• Strong understanding of IT asset disposal, data destruction and compliance requirements
• Ability to engage with procurement, IT and facilities stakeholders
• Confident in managing the full sales process from lead generation to close

This role is suited to someone who understands the complexity of ITAD services and can communicate value, compliance and trust effectively.

This is a unique opportunity to run and grow your own trade and wholesale operation within a fast-growing, ambitious business expanding into renewables, solar, EV charging and energy solutions. With full autonomy over sales, purchasing and customer relationships, you’ll shape a true “business within a business” at the forefront of emerging technologies. If you’re commercially driven and ready to step up, this role offers real impact and uncapped earning potential.

Key Responsibilities and Skills

Take full responsibility for the commercial performance of the E-home trade/wholesale operation
Monitor competitor activity and market trends
Identify and acquire new business opportunities while maintaining and strengthening relationships with existing clients
Build and grow a strong customer base including electrical contractors, solar installers, developers and trade professionals
Develop long-term, collaborative customer relationships
Drive new business through proactive outreach and networking
Maintain the showroom and training facility to a high professional standard
Build and maintain a pipeline of customer partnerships

Person Specifications

Ambitious, commercially driven and results-oriented
Entrepreneurial mindset with the ability to run a “business within a business”
Strong relationship builder with excellent communication skills
Customer-focused with a passion for service excellence
Organised with strong attention to detail
Leadership capability with the confidence to build and develop a team
Strong interest in renewables, energy solutions and emerging technologies

Experience

5+ years of experience and a record of achievement within the electrical wholesale, electrical contracting or trade supply industry
CRM experience
Previous branch or trade counter management experience
Full UK driving licence

Job Title: Advice Services Manager
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: up to £34,000, dependent on experience,

Purpose of Job
You will support and lead the Senior Service Delivery Team who manage the day to day delivery of advice via multiple channels, which include, our call centre, responding to emails, web chats, and in person interviews with clients which may take place in the office or at outreach venues. You will ensure quality standards are maintained and reported upon within agreed timescales, and the Senior Service Delivery Team is managed effectively.
Within the scope of your knowledge (supervision, debt management advice, welfare and benefits advice) maintain your professional development and provide support and cover when needed.
Main Duties
● Responsible for maintaining timely access to all advice channels in the most effective way
● Responsible for maintaining the quality of our advice in line with our Quality of Advice Framework and Individual File Reviews (IFR’s)
● Take part in a team approach to continuous improvement. Design and implement improvements to our advice processes based on best practice. When required, challenge the status quo and lead improvements by gaining buy-in from other team members
● Maintain an efficient and caring service that clients need, ensuring quality and performance targets are achieved and reported to the Board and external partners, to agreed timeframes
● Provide training, guidance and support to employees and volunteers on client records
● Line manage and lead a multidisciplinary team ensuring their training and development is monitored and they have the skills to perform their duties effectively through regular 1:1s and annual personal development reviews. Undertake regular team meetings to ensure good communication throughout the organisation
● Support the team in overseeing the use of volunteer advisers ensuring the service has sufficient, well trained volunteer advice resources to support clients
● Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are supported in the delivery of their duties
● Encourage good teamwork and lines of communication between all staff and volunteers
● Within the scope of your knowledge (supervision, debt technical supervision, debt management advice, welfare and benefits advice) provide support and cover when needed, including supporting contracts and projects outside of the generalist service

Research and Campaigns

● Ensure the advice team contribute to the development of social policy in line with our business plan
● Assist with social policy work as required by the organisation
Management duties
● Follow organisational policies when managing the employed and volunteer workforce, which can include, but not limited to, absence management, performance management, personal development reviews, retirement, maternity/paternity leave, disciplinary investigations/meetings/appeals
● Responsible for ensuring the delivery of outcomes against agreed objectives as detailed in the organisations Business Plan, and those detailed in partner and funder agreements
● Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
● Attend regular internal and external meetings relevant to the role and to services at outreach locations

Learning and professional development

● Keep up to date with legislation relevant to the role, trends, ideas and thinking
● Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
● Identify your own learning and development needs and plan to meet them
● Keep up to date with Citizens Advice aims, policies and procedures and ensure these are understood and followed
● Ensure that work reflects and supports the Citizens Advice service’s equity, diversity and inclusion strategy

Administration

● Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
● Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
● Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets
● Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts
● Develop and maintain effective administration systems and records relevant to the role
Other Duties and Responsibilities
● Act as key holder and open or close the building when necessary
● Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues; taking particular account of this at outreach and shared locations
● Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible
● Demonstrate commitment to the aims and policies of the Citizens Advice service
● Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes
● Comply with all Citizens Advice information assurance guidelines.
● As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

Make a real difference when it matters most

We are looking for an experienced and motivated Team leader for our Welfare & Benefits Advice Service. You will lead a specialist team who support our local Community in the Wyre Forest, whilst also personally delivering dedicated advice through our Macmillan contract, supporting people affected by cancer, their families, and carers.

This is a unique opportunity combining leadership, service development and frontline impact. Ensuring people facing some of life’s toughest challenges get the financial support they’re entitled to.

About the role

Working from Citizen Advice Wyre Forest on New Road in Kidderminster you will lead our Welfare and Benefits team to deliver free, independent, confidential, impartial and accountable advice to our local community, with the direction and support of our Advice Service Manager.

You will also personally deliver our MacMillan Advice service predominately to clients within North Worcestershire. On occasion, there may be the need to attend outreach sessions.

What you’ll be doing
• Leading and managing a team of advice caseworkers and supporting volunteers
• Ensuring high-quality advice and casework, including support with complex cases
• Monitoring performance, outcomes, and service quality
• Developing and expanding outreach services across the Wyre Forest and North Worcestershire
• Building strong partnerships with health professionals and community organisations
• Producing reports and contributing to service evaluation and improvement
• Ensuring compliance with Citizens Advice quality standards
• Working with the Citizen Advice Regional Hub who manage Macmillan caseload referrals

What we’re looking for
We’re looking for someone who brings both technical expertise and strong leadership skills:

• Significant experience in welfare benefits advice, including complex casework
• Experience of managing or supervising staff or volunteers
• Strong knowledge of disability and sickness benefits
• Ability to lead a service, manage performance, and drive improvements
• Excellent communication and stakeholder engagement skills
• Understanding of the challenges faced by people affected by cancer or long-term illness

You’ll also need to be organised, adaptable, and committed to delivering a compassionate, client-centred service.

Why join us?
• Be part of a respected organisation making a tangible difference in people’s lives
• Work in partnership with Macmillan to deliver a vital, specialist service
• Opportunity to shape and develop a growing service
• Supportive team environment with ongoing professional development

Additional Information
• Full driving licence and access to a car required
• Some evening or flexible working may be required
• Hybrid working available by agreement

Apply now!

If you’re ready to lead a service that has real impact in your community, we’d love to hear from you.

For an informal discussion or to request an application pack, please email our Business Support Manager Sally Williams at [email protected]

– Manage commercial property transactions including sales, purchases, leases and land transfers.
– Benefit from flexible working, free parking on site, generous holiday allowance and more.
– Work with an established Worcester-based team, with the firm’s history dating back to 1840.
– Commercial property experience required.

Learn more by visiting our website.

– Independently manage full residential conveyancing caseload as part of a widely renowned team.
– Benefit from flexible working, free parking on site, generous holiday allowance and more.
– Professional development opportunities available.
– Proven conveyancing experience required, alongside strong IT and communication skills.

Learn more and apply on our website.