Recruitment is still a significant challenge for many businesses and, with the average cost of replacing just one leaver at £30K, now’s the time to think about stay interviews.
By incorporating light touch stay questions into your regular one to one conversations, managers can increase satisfaction and productivity amongst their employees, improving retention.
To reap the benefits managers have to actively listen to the employee’s values and priorities and show a commitment to act on these needs. It is vital to create psychological safety and build trust.
Training managers for these conversations by helping them to understand why employees stay and what might cause them to leave is key. It is important to empower managers, so they know how to deal with any problems employees may raise, by having communication channels in place within the organisation, so managers are part of the solution.
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