Servicing and repairing multifunctional printers requires a pretty specific set of skills. The engineering team at Clarity Solutions, led by Service Director Mark Berryman, have decades of experience between them and they’re generous with their knowledge.
Having recently recruited two new engineers, Clarity focused on finding the right people and were prepared to invest in developing their skills if needed. Attitude and ability to learn quickly can often be as valuable as skills if providing training is easily achievable, as it gives companies the chance to instil their values and best practice from the outset.
Specialised manufacturers’ training and current staff prepared to share their knowledge with new recruits (as well as learning from them) makes for a highly skilled team at Clarity Solutions. Printer problems are fixed fast and the opportunity to develop skills further benefits company, individual staff and customers alike.