Worcestershire based insurance brokers, Hazelton Mountford, have invested in their future with the implementation of an app to support customers with their insurance claims.
Hazleton Mountfors, based in Worcester city centre with offices in Evesham and the Isle of Man, have invested not only in their staff – ensuring that all of their staff had the option to retain their jobs and even those who were furloughed were on 100% of their wages – but also in an innovative app to support their customers with proactive insurance claims.
Director, Jake Mountford says: “As many people are aware, motor insurance costs have risen in recent years and are likely to continue to rise. Reporting claims can be tedious and time consuming and we’d like to save our customers time and inevitable stress in the insurance claim process. The causes of claims are numerous but being proactive can help lower the cost for our clients.”
One of the biggest costs to the insurance industry stems from delayed and incomplete reporting, so the Hazelton Mountford app seeks to allow drivers to report the claim directly to them (and in some cases, directly to insurers) as well as to clients’ own offices in only a few minutes and at the time of the incident. The app prompts and aids the driver to capture the key information for handling and more importantly defending your claim.
Jake continues: “It’s not just insurers who find this valuable but rather large fleet managers, drivers and individual owners too.”
Learn more about the app here: www.hazeltonmountford.co.uk/services/hm-claims-app/.
The local Chamber members are brokers, who offer independent advice, expertise and ongoing support to businesses across the country. Hazelton Mountford are the only Chartered independent insurance broker in Worcester.
For more information about Hazelton Mountford, please contact 01386 5777940 or visit www.hazeltonmountford.co.uk.