An ISO Management System is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction.
No quality management system can achieve its potential unless it is constantly monitored and audited. An audit is a review (or a check) of the Management System and its compulsory elements. It is a snapshot of the activities that a company undertakes that prove compliance to the standard at the time of the audit.
• Brief overview on the management system to be audited
• What is the purpose of an audit?
• How should an audit be approached?
• Maximise the benefits of monitoring so that the procedures are regularly being controlled.
• Find and rectify negative trends and maximise positive trends