Worcester IT Firm Wins International Support Contract

Worcester-based IT Managed Consultancy (ITMC) is celebrating a significant international win, having been appointed to deliver round-the-clock IT support to AirNord — providing cover for 170 staff across seven countries.

The contract sees ITMC’s engineers supporting AirNord’s teams 24 hours a day, 365 days a year — ensuring that wherever staff are based and whatever the local time, expert help is always on hand.

Managing Director David Barrett said the partnership reflects the company’s growing reputation for delivering enterprise-grade IT services from the heart of Worcestershire.

“We’re incredibly proud to have earned AirNord’s trust,” said David. “Delivering seamless support across seven countries takes a team that genuinely cares, and our engineers treat every AirNord user as if they were just down the corridor — wherever in the world they happen to be.”

AirNord has praised the impact of the partnership. Steen Riedel, Head of IT at AirNord, said: “IT Managed Consultancy support our staff across 7 different countries, and no matter where or when, help is always there — 24x7x365. Their engineers understand the demands of a business that never stops, and they respond quickly whatever the time zone. A truly world-class IT partner!”

The win underlines the strength of Worcestershire’s growing technology sector and its ability to compete on the international stage.