An ISO Management System is a systematic and process driven approach to managing your business.
It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction.
No quality management system can achieve its potential unless it is constantly monitored and audited. An audit is a review (or a check) of the Management System and its compulsory elements. It is a snapshot of the activities that a company undertakes that prove compliance to the standard at the time of the audit.
This interactive 1 day training course will teach you the tools and techniques of the internal auditor, how to conduct an effective audit and how to use these to achieve continual business process improvement. It will assist your staff in identifying any gaps that may challenge the effectiveness of your quality management system. The course can be focused towards both the ISO 9001 Quality Management Standard and ISO 14001 Environmental Management Standard depending on the requirements of the delegates in the room. If you require Internal Auditor support for any other management standards (BS OHSAS 18001 or ISO 27001 typically) then please contact us.
How Will You Benefit?
You will have an increased understanding of quality and /or environmental management responsibilities
Be confident that your organisation can rely on trained internal auditors
Be better equipped to maintain your ISO Management Standard/s
Gain shared experiences with other delegates running the standard
Training groups are small and focused, allowing for maximum input from each delegate.
Brief overview on the management system to be audited
What is the purpose of an audit?
How should an audit be approached?
Maximise the benefits of monitoring so that the procedures are regularly being controlled.
Find and rectify negative trends and maximise positive trends
There will also be a chance for a question and answer session and a test to certify the auditors with a Certification awarded for successful completion.
Is this right for you?
If you are any one of the following, then the answer is ‘YES’
New Quality Managers or have been asked to undertake internal auditing for your organisation
Managers who will undertake internal auditing
Anyone wanting to refresh their knowledge
ISO Quality Services Ltd is an independent organisation that specialises in the implementation, certification, training and continued auditing of ISO and BS EN Management Standards. As an independent organisation, we understand how important training is to a company and have seen first-hand the boost to morale, profits, and customer satisfaction and employee loyalty.