This is an essential course for anyone in a people management role who wants to obtain positive outcomes and changes in behaviour from an appraisal process.
Too often appraisals become meetings where the manager has difficulty getting their point across successfully and the appraisee becomes defensive. This one day course will provide learners with a number of approaches and techniques to ensure that the appraisals they conduct are structured, productive and positive.
Course Format and Duration
This one day workshop will use case studies, activities and exercises, observation and feedback to develop the skills you need.
Introduction – Why have appraisals
Preparing for an appraisal to improve the quality of the meeting
Planning constructive feedback
Helping staff to DEAL with feedback
After the appraisal
By the end of the course delegates will be able to:
Deliver effective appraisals and performance reviews
Set effective objectives for improved performance
Recognise the skills you need to develop yourself as a manager
Conduct an appraisal interview
Evaluate your own performance and development
The Business Benefit
Learn skills to avoid the most common pitfalls of poor appraisals
Competence in turning potential conflict into positive behavioural change
Development of an appraisal approach that suits you, your people and your organisation
How to use appraisals to get happier, more productive and more motivated team members