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Date: 23/02/2017

Utility Helpline has just celebrated its tenth year in business. The Hereford-based energy broker was founded to serve a corner of the SME market being snubbed by the bigger providers.

And a decade of good client retention and low rates of staff turnover stand as testament to the company’s commitment to high quality service.

Managing Director Richard Bonelle started Utility Helpline from a room in London before moving back to his native Hereford. Previously, Richard had worked for some of the biggest suppliers in the City, including Total Gas & Power.

Looking back through old sales records, he realised that many of the clients he helped in his first few weeks are still repeat clients today.

Richard and the team would like to thank everybody who helped make the last ten years so special, and they look forward to what the next decade holds.