According to a report published on 3rd July 2014 by the Department for Communities and Local Government entitled “Collection rates and receipts of council tax and non-domestic rates in England 2013-14”, Herefordshire Council out performs the national average for collecting local taxes, supporting the delivery of valuable services to the county and its citizens.
In the year 2013-2014, Herefordshire Council, with a 98.4% collection rate for Council Tax and 98.5% rate for Business Rates, ranked significantly higher than the national average of all authorities in England (97% for council tax and 97.9% for business rates respectively). This collection performance places Herefordshire Council in the top 5 unitary authorities across England for council tax and in the top 15 for business rates , ensuring that the Council is able to maximise the resources available for providing services and spend less effort chasing debts.
Hoople Ltd. has been managing revenue collection for the Council since April 2011. This entails maintaining records for 82,000 domestic properties and 7,687 business properties, working with and supporting residents and businesses across Herefordshire to help them pay their council tax and business rates, and recovering unpaid taxes.
Councillor Tony Johnson, leader of Herefordshire Council, said: “I would like to thank Hoople for once again providing a successful tax collection service on behalf of the council. I am also grateful to the county’s residents and businesses for their prompt payments, the revenue from which goes towards supporting vital council services across Herefordshire”.
Anne Bradbury, Revenue and Benefits Service Manager at Hoople said: “We are really pleased to have maintained a high collection rate for council tax and business rates in these times of austerity and recognise the importance of maintaining this high performance going forward”.